Acknowledgments ix
Executive Summary xi
CHAPTER 1 Position Yourself for Success: Get the Job. Make Sure It Is Right for You. Avoid Common Land Mines. 1
Tools in the book (with downloadable copies on the web):
1.1 BRAVE Culture Assessment/Preference 23
1.2 Risk Assessment 25
1.3 5Cs Situation Analysis 27
1.4 SWOT 29
CHAPTER 2 Leverage the Fuzzy Front End: Jump-Start Relationships. Listen, Learn, and Plan Before Day One. 31
Tools in the book (with downloadable copies on the web):
2.1 100-Day Plan Worksheet 54
2.2 Context Assessment 57
2.3 ACES Context/Culture Map 59
2.4 Communication Planning 60
2.5 Onboarding Conversation Framework 62
2.6 Personal Set-Up/Relocation 63
2.7 Office Set-Up 66
2.8 Leadership Team Role Sort (for merging teams) 68
2.9 Leadership Team Prestart Alignment Session (for merging teams) 69
2.10 Announcement Cascade 71
CHAPTER 3 Take Control of Day One: Make a Powerful First Impression. Confirm Your Entry Message. 73
Tools in the book (with downloadable copies on the web):
3.1 Day One Checklist 87
3.2 New Leader Assimilation Session 89
3.3 New Owner Assimilation Session (for an acquisition) 91
CHAPTER 4 Activate Ongoing Communication: Establish Leadership and Begin Cultural Transformation. 93
Tools in the book (with downloadable copies on the web):
4.1 Communication Guide 104
CHAPTER 5 Pivot to Strategy: Co-Create the Burning Imperative by Day 30. 105
Tools in the book (with downloadable copies on the web):
5.1 Burning Imperative Workshop 118
CHAPTER 6 Drive Operational Accountability: Embed Milestones by Day 45 and Early Wins by Day 60. 121
Tools in the book (with downloadable copies on the web):
6.1 Milestone Management 141
6.2 Team Charter/Early Win Tool (for subteams) 143
6.3 Problem Solving 144
CHAPTER 7 Strengthen the Organization: Get the Right Team in Place by Day 70. 147
Tools in the book (with downloadable copies on the web):
7.1 Role Sort 168
7.2 Recruiting Brief 169
CHAPTER 8 Keep Building: Evolve Your Leadership, Practices, and Culture to Deliver Results. 171
Tools in the book (with downloadable copies on the web):
8.1 Quarterly Reviews 186
8.2 Internal Communications 187
8.3 Program Management 189
8.4 Coaching and Support 190
8.5 100-Hour Plan for Crisis Management 191
References and Further Reading 195
About the Authors 197
Index 199
