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The HRCI Official Body of Knowledge

The HRCI Official Body of Knowledge

  • 作者:
  • 出版商: John Wiley & Sons
  • ISBN: 9781119374886
  • 出版时间 May 2017
  • 规格: Hardback , 624 pages
  • 适应领域: International ? 免责申明:
    Countri(es) stated herein are used as reference only

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  • 描述 
  • 大纲 
  • 作者 
  • 详细

    An essential reference for HR professionals and HRCI certification candidates

    The HRCI® Official Body of Knowledge is the official reference for HR professionals, and a study guide for candidates preparing for the aPHR, PHR, SPHR, GPHR, PHRi, and SPHRi exams. Compiled to help HR professionals to align their organizations with essential practices, this book also covers the Core Knowledge Requirements for all exams administered by The HR Certification Institute®. Authoritative discussion sets the standards for Business Management and Strategy; Workforce Planning and Employment; Human Resource Development; Compensation and Benefits; Employee and Labor Relations; and Risk Management, while material from the HRCI Certification Handbook provides information on exam eligibility, prep tips, practice questions, and more. More in-depth than a study guide, this book covers the sum-total of what it means to be an HR professional in a modern, ever-evolving field.

    Contributions from dozens of HR subject matters experts cover the essential skills, knowledge, and methods that define the profession's best practices. Whether used as a desk reference, self-assessment, or exam prep, this book allows you to:

    • Assess your skill set and your organization's practices against the HRCI standard
    • Get the latest information on strategies HR professionals can use to help their organizations and their profession
    • Internalize the body of knowledge that forms the basis for all HRCI certification exams
    • Learn how to best prepare for the exams, and test your knowledge with chapter questions and practice exams

    As the field becomes more diverse and complex, HR professionals need an informational "home base" for periodic check-ins and authoritative reference; as a certifying body for over four decades, HRCI has drawn upon its collective expertise to codify a standard body of knowledge for the field. The HRCI® Official Body of Knowledge is the definitive reference for HR practitioners, organizations, instructors, and certification candidates.

  • Acknowledgments xi

    Acknowledgments from the First Edition xiii

    About the Author xv

    Foreword HR Rising to the Opportunity xvii
    Dave Ulrich

    HR Career Mosaic xviii

    HR Certification and Competencies xix

    Conclusion xxiii

    Notes xxiii

    Chapter 1 The Human Resource Body of Knowledge: HRBoKTM 1

    The Building Blocks 1

    The HR Profession 4

    The Age of Organizational Behavior 10

    Structuring Human Resource Departments 11

    The Development of HR Competencies 17

    HRBoK TM 31

    Notes 32

    Chapter 2 Business Management and Strategy 33

    Introduction 33

    General Business Principles 35

    HR as a Strategic Partner 51

    Organizational Development (OD) 80

    The Role of HR 98

    Suggested Study or Organizational Audit Activities 106

    References 106

    Chapter 3 Workforce Planning and Employment 109

    Introduction 111

    Workforce Planning: A Cascading Strategy 111

    Recruiting: Characteristics of People 124

    The Separation Process 156

    Metrics 157

    Succession Planning 160

    Global Workforce Planning 161

    Suggested Study or Organizational Audit Activities 169

    Notes 170

    References 170

    Chapter 4 Human Resource Development 171

    Introduction 174

    Employee Training 175

    Theories of Motivation 184

    Instructional Design 191

    Talent Management 204

    Employee Development 216

    Metrics 229

    Suggested Study or Organizational Audit Activities 234

    Case Study—Measuring Return on Investment in HR: A Global Initiative for HR Strategy
    Jack Phillips and Patti Phillips 235

    References 243

    Chapter 5 Compensation and Benefits 245

    Case Study—Organizational Justice: The Case for Organizational Justice 245
    Katrina P. Merlini

    Introduction 250

    Strategic Compensation 251

    Designing Pay Systems 260

    Employee Benefit Programs 269

    Compensation and Benefits Outsourcing 275

    Expatriate Compensation 275

    Executive Compensation 279

    Metrics 285

    Suggested Study or Organizational Audit Activities 285

    Chapter 6 Employee and Labor Relations 287

    Introduction 288

    Managing the Employee-Employer Relationship 289

    Employee Communication and Feedback 296

     Discipline and Terminations 300

    Managing the Union Relationship 306

    Suggested Study or Organizational Audit Activities 317

    Note 317

    Chapter 7 Risk Management 319

    Introduction 321

    A Focus on Compliance 322

    Risk Assessments 323

    Injury and Illness Prevention Programs 331

    Return to Work Programs 335

    A Focus on Prevention 336

    Employee Communication and Safety Training 347

    Risk Management Techniques 347

    Metrics 348

    Suggested Study or Organizational Audit Activities 348

    Appendix A Alphabetical Listing of Legal Issues 351

    Affirmative Action Plans (AAPs) 351

    Age Discrimination in Employment Act of 1967 (ADEA) 357

    Americans with Disabilities Act of 1990 (ADA) 359

    Australian Federal Privacy Act of 1988 361

    Civil Rights Act of 1964 (Title VII) 361

    Common Law Doctrines 365

    Copyright Act of 1976 369

    Davis-Bacon Act of 1931 370

    Drug-Free Workplace Act of 1988 370

    EEO Survey 371

    Employee Retirement Income Security Act of 1974 (ERISA) 374

    Executive Orders 381

    Fair Credit Reporting Act of 1970 (FCRA) 382

    Fair Labor Standards Act of 1938 (FLSA) 383

    Family and Medical Leave Act of 1993 (FMLA) 395

    Foreign Corrupt Practices Act of 1977 408

    Genetic Information Nondiscrimination Act of 2008 (GINA) 409

    Glass Ceiling Act of 1991 410

    Illegal Immigration Reform and Immigrant Responsibility

    Act of 1996 (IIRIRA) 411

    Immigration Reform and Control Act of 1986 (IRCA) 411

    International Labour Organization (ILO) 414

    International Trade Organizations 415

    Mine Safety and Health Act of 1977 (MSHA) 416

    Occupational Safety and Health Act of 1970 (OSHA) 417

    Organisation for Economic Co-operation and Development (OECD): Guidelines for Multinational Enterprises (MNEs) 430

    Patient Protection and Affordable Care Act of 2010 (PPACA, ACA, Obamacare) 431

    Pension Protection Act of 2006 (PPA) 432

    Privacy Act of 1974 432

    Privacy Shield and Safe Harbor Frameworks 433

    Rehabilitation Act of 1973, Sections 501, 503, and 505 434

    Sarbanes-Oxley Act of 2002 (SOX) 434

    Service Contract Act of 1965 (SCA) 435

    Sexual Harassment 435

    Uniformed Services Employment and Reemployment Rights Act of 1994 (USERRA) 439

    United Kingdom Bribery Act of 2010 442

    United States Patent Act of 1790 442

    Wage Garnishment Law, Federal 443

    Walsh-Healey Public Contracts Act of 1936 443

    Worker Adjustment Retraining and Notification Act of 1988 (WARN) 444

    Workers’ Compensation 445

    Quick Reference Guide: Agencies, Court Cases, Terms,

    and Laws; General Record-Keeping Guidelines 446

    Appendix B Four Steps to Domestic Certification 457

    Appendix C Four Steps to Global Certification 461

    Appendix D Some Questions You May Have About Form I-9 465

    Appendix E Sample Affirmative Action Plan 477

    Appendix F OSHA Form 300 515

    Appendix G HRCI’s Ethical Standards 529

    Professional Responsibility 529

    Professional Development 530

    Ethical Leadership 530

    Fairness and Justice 530

    Conflicts of Interest 531

    Use of Information 531

    Appendix H Glossary of Terms 533

    Index 573

  • SANDRA M. REED, SPHR, is a leading expert in the certification of Human Resource Professionals with 20 years of practical HR experience. She is the author of the 4th edition of the PHR/SPHR: Professional in Human Resources Certification Study Guide and PHR/SPHR Exam Prep for Dummies. Sandra, owner of epocHResources, is a sought-after, engaging facilitator of human resource and management principles with a strong focus on strategic business management and employee development. She has been SPHR® certified since 2007.

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