About IMA (Institute of Management Accountants) 3
About the Authors 3
Controller Advisors 4
Other Acknowledgments 4
What This Guide Will Do For You 15
Section 1. Overseeing Governance, Compliance, Risk Management, and Internal Controls 17
Introduction 19
Chapter 1. Tone at the Top and Corporate Governance 21
Chapter 2. Risk Management, Internal Controls, and Fraud Prevention 45
Chapter 3. It Security Controls 87
Chapter 4. The Crucial Role of the Controller in Corporate Compliance 109
Section 2. Business Process Best Practices 183
Introduction 185
Chapter 5. Procurement and the Move to P2p 187
Chapter 6: Accounts Payable 197
Chapter 7. Payroll 243
Payroll Withholdings: Paid By Employees 245
Payroll Taxes, Costs, and Benefits Paid By Employers 248
Employer Contributions to Defined Contribution Plans 250
The Fair Labor Standards Act (Flsa) 251
Salaries, Wages, and Overtime Pay 256
Best Practices and Process Improvement 259
Tax and Compliance Issues 263
Special Considerations When Paying Employees 266
Benefits 278
Unemployment Claims 285
Withholding 286
Internal Controls 291
Record Retention 292
Chapter 8. Accounts Receivable 297
Chapter 9. The Supply Chain 337
Chapter 10. Inventory Control 347
Chapter 11. Treasury’s Role In Cash Management and Working Capital 361
Chapter 12. Shared Services and Outsourcing 391
Section 3. \Planning, Budgeting, Forecasting, and Financial Close Best Practices 401
Introduction 403
Chapter 13. Budgeting Best Practices 405
Chapter 14. Financial Close Processes and Procedures 429
Chapter 15. Financial Statement Fraud 445
Section 4. Measuring Performance 449
Introduction 451
Chapter 16. Benchmarking and Metrics 453
Chapter 17. Developing a Metrics Roadmap 463
Section 5. Process Improvement Through Automation & Technology 485
Introduction 487
Chapter 18. Going Paperless 489
Chapter 19. Making Your Case for Automation 509
Chapter 20. Project Management and Implementation 521
Section 6. Leadership and The Evolving Role of the Controller 531
Introduction 533
Chapter 21. Financial Leadership 535
