The Conflict Paradox Seven Dilemmas at the Core of Disputes

作者： Bernard Mayer
出版商： Jossey-Bass
ISBN: 9781118852910
出版时间 January 2015
规格： Hardback , 336 pages
适应领域： International ? 免责申明：
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Find the roadmap to resolution at the heart of the conflict

The Conflict Paradox is a comprehensive guide to overcoming conflict to arrive at a satisfying resolution. Written by one of the founders of the professional conflict management field and co-published with the American Bar Association, this book outlines the seven major dilemmas that conflict resolution practitioners face every day. Readers will find expert guidance toward getting to the heart of conflict, along with practical tools and techniques for more successful intervention. Using stories, experiences, and reflective exercises to bring these concepts to life, the author provides actionable advice for resolving disputes.

Even contradictions that initially seem insurmountable can be overcome. The key is to help disputants change their approach to the seven dilemmas; instead of just seeing each as a duality where one must choose sides, they need to accept them as paradoxes in order to reach agreement. The Conflict Paradox provides a framework with which to analyze conflict and pinpoint the true issues being faced in order to facilitate the implementation of the best possible solution.
- Examine the contradictions at the center of almost all conflicts
- Explore the seven dilemmas: Competition and Cooperation; Optimism and Realism; Avoidance and Engagement; Principle and Compromise; Emotions and Logic; Impartiality and Advocacy; Autonomy and Community
- Understand that the sides of each paradox are interdependent, and learn how to move forward with that knowledge
- Discover the tools and techniques that make conflicts less of a hurdle to overcome
Conflict is everywhere, and conflict resolution skills are valuable far beyond the professional and legal realms. With insight and creativity, solutions are almost always possible. For conflict resolution professionals looking for a better conflict analysis framework, The Conflict Paradox provides a roadmap to resolution.
Preface ix

Acknowledgments xv

1 The Art of Conflict 1

2 Competition and Cooperation 25

3 Optimism and Realism 61

4 Avoidance and Engagement 95

5 Principle and Compromise 131

6 Emotions and Logic 167

7 Neutrality and Advocacy 201

8 Community and Autonomy 237

9 The Conflict Dialectic: Better Paradoxes, Better Conflict 267

References 295

Index 307
BERNARD MAYER, PHD, is an internationally recognized leader in the field of conflict intervention. He is Professor of Dispute Resolution at The Werner Institute at Creighton University and was a founding partner of CDR Associates, an internationally acclaimed conflict intervention and training firm. His background spans family mediation, public and private sector consultation, environmental decision making, organizational conflict, and international mediation. His previous books include Beyond Neutrality, Staying with Conflict, and The Dynamics of Conflict.

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