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详细
Professional housing management is of growing importance in Hong Kong and the "Hong Kong management model" is adopted in many neighbouring high-density cities. However, there has been by far no literature on the subject of housing management practices in Hong Kong. This book is therefore crucial in understanding how housing management makes significant contributions to the safety, viability, liveability and vibrancy of our high-density and high-rise environment.
Since the late 1980s, housing education in this city has developed by leaps and bounds. A recent study found that over 3,000 junior practitioners would be seeking professional training or further study for career advancement. This book is an indispensable aid to self-study or taught courses.
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Preface
Contributors
Introduction – Rebecca L. H. CHIU
PART I. Contexts of Housing Management
1. Concepts, Principles and Evolution – Edward Y. L. CHAN
2. Regulatory Framework – Walter K. L. CHAN
PART II. Practices of Housing Management
3. Management of Residential and Recreational Facilities – Edward Y. L. CHAN
4. Management of Shopping Centres – Edward Y. L. CHAN and Mingo S. M. KWAN
5. Management of Maintenance – Joseph S. L. IP
6. Financial Management – WONG Kit Loong
7. Human Resources Management – Jimmy Y. C. MAK
8. Property Risk Management – Ricky W. K. YUEN
9. Community Development and Resident Participation in Housing Management – KWONG Tze Man and Johnnie C. K. CHAN
10. Professional Ethics and Attitude – Edward Y. L. CHAN
PART III. Recent Trends in Housing Management
11. Public-Private Partnership in Housing Management – LAU Kai Hung
12. Quality Management in Property Management –FAN Cheuk Hung
13. Environmental Management in Housing Management – Rebecca L. H. CHIU
14. Information Technology in Property Management– Jimmy Y. C. MAK
15. Facilities Management – Kelvin M. F. YAU
References
Further Reading
Index
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Rebecca L. H. Chiu is Associate Professor at the Centre of Urban Planning and Environmental Management, The University of Hong Kong. She is a leading figure in housing education and research in the Asia Pacific region. She has published extensively on housing issues, and serves on government boards and committees related to housing, land, planning, and the environment.
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"The text is comprehensive and set in a very practical context, which reflects the authors' apparent years of experience in housing management in Hong Kong... I am not aware of a similar book covering this area in so much detail." – Roger Keller, Head of Education, Chartered Institute of Housing
"I am impressed by how liberally the authors share their experiences and insights, and do so in such a systematic manner. Property management in Hong Kong is well regarded in the region but has never been documented. This is a much needed book that can lay a firm foundation for young practitioners." – WONG Lai Chun, Chairman, Housing Managers Registration Board, HKSAR, 2004–06.
