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详细
Equip yourself with the practical skills you need to manage people through the emotional aspects of change and drive business performance with this evidence-based guide.
Change in organizations is all about people: it is people who plan, prepare for and implement change, and who are affected by it in the daily course of their work. Yet there is a tendency to focus on quantifiable and often more easily solved technical aspects of implementing organizational change programmes, and ignore the complex ways that these will impact individuals.
Providing an evidence-based analysis of change in organizations, Managing and Leading People Through Organizational Change is written for practitioners responsible for change programmes and postgraduate students of organizational change.
This updated edition demonstrates the importance of understanding the effects of change on individuals and engaging them collaboratively through the transformation journey. Featuring new material on individual wellbeing and the impact of technological advances on the workplace, this book sets out frameworks, practical approaches and recommendations for communicating with and leading individuals, teams and organizations through change. Full of exercises, interviews and case studies from across the globe, this book is an essential resource for leaders and students enabling them to achieve sustainable benefits of change at work.
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- Chapter - 00: Introduction;
- Section - PART ONE: Understanding organizational change;
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- Chapter - 01: The context and nature of change;
- Section - PART TWO: Individual responses to change;
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- Chapter - 02: The impact of organizational change on emotions;
- Chapter - 03: Individual sense-making processes;
- Section - PART THREE: The role of leaders and managers;
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- Chapter - 04: Leading people through change;
- Chapter - 05: Fostering commitment and ownership;
- Chapter - 06: Engaging people through dialogue;
- Chapter - 07: Changing elements of the organization’s culture;
- Section - PART FOUR: Building capabilities;
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- Chapter - 08: Building capabilities for sustaining change;
- Chapter - 09: Sustaining change;
- Chapter - 10: Glossary;
- Chapter - 11: Index;
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Dr Julie Hodges is an academic, author and consultant. She is currently Associate Dean for MBA Programmes at Durham University Business School, UK, and a lecturer and researcher into change in organizations. Before entering the academic world, she worked as a management consultant for over 20 years in several profit and non-profit organizations, including the British Council, Vertex, PwC and RBS. She is a founding Director of The Leading Well - a social enterprise for developing leaders in the public and third sectors.
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This book explains and articulates that understanding and managing change cannot be done without understanding human emotion. It is the combination of this understanding with practical tools and guidance that makes this book so relevant and so effective for individuals, leaders, HR managers and organizations alike.
Tom Woolgar, Managing Director, Head of Corporate Banking, EMEA, BMO Capital Markets, UK
