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Human Experience at Work: Drive Performance with a People-focused approach to Employees

Human Experience at Work: Drive Performance with a People-focused approach to Employees

作者： Ben Whitter
出版商： Kogan Page
ISBN: 9781789667639
出版时间 May 2021
规格： Paperback , 256 pages
适应领域： International ? 免责申明：
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Attract, engage and retain the best talent using this practical guide on developing a human-centric approach to work.

The only way for HR professionals to ensure sustainable top performance from their workforce is by taking a people-focused approach to their employees.

To outperform their competitors, businesses need happy, engaged and committed employees performing to their full potential. Investing in new technologies or embracing people analytics won't achieve this but a people-focused approach will. It not only improves staff engagement, productivity and wellbeing but also secures the benefits for the business with Deloitte reporting in 2019 that 'organizations focusing on human experience are twice as likely to outperform their peers in revenue growth over a three-year period.' Human Experience at Work is a practical guide for HR professionals and those responsible for talent management which provides advice, examples and guidance on how to embed people-centred approach to staff development.

Human Experience at Work covers what human experience is, the benefits for the organization, the benefits for employees, how to make it part of a talent management and organizational development strategy and how to leverage it. There is also coverage of how focusing on people and allowing them to be themselves at work creates a more diverse and inclusive work environment. Supported by case studies, insights, and examples from companies including GSK, Ford, IKEA, Fotile, Grenade, Huel, and Moneypenny.
Section - 00: Introduction;
Section - 01: The human experience;
Section - 02: Why humanity demands a new model for work;
Section - 03: Accelerating holistic, human-centred and experience-driven business;
Section - 04: Delivering world-class human experiences at work;
Section - 05: Reset, refresh and relaunch work around life;
Section - 06: Evolving human experiences at work;
Section - 07: Epilogue;
Section - 08: References;
Section - 09: Index
Ben Whitter is the CEO of HEX Organization and the Founder of the World Employee Experience Institute (WEEI). Ben Whitter was recognized by Thinkers50 as one of the top management thinkers in the world for 2021 for his 'compelling' EX research. Ben Whitter is best known for pioneering and popularizing the concept of employee experience worldwide. Based in Cheshire, UK, but operating globally, he shares his work & research through popular keynotes, advisory services, coaching and the global HEX Practitioner programme.
Employee Experience has never been more challenging or important. Ben Whitter offers pragmatic tips and tools as well as compelling EX research. The result is required reading.

Stuart Crainer, Co-Founder, Thinkers50

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