- Unique practical text providing 'how to' guidance on what to do prior to, during, and following investigative interviews, explaining the Conversation Management and PEACE approach
- Provides police officers with a comprehensive tool-kit to help them skillfully assess and monitor the interviewee, analyse fine-grain detail in statements and operate ethically
- Includes a variety of practical features including checklists, best practice guidance and handy dialogue boxes
- Highlights key issues to consider when interviewing child and vulnerable witnesses
- Features new material on interviewing in special circumstances, as well as a revised and updated reference section
Investigative Interviewing: the Conversation Management Approach provides you with the knowledge, understanding, and tools to facilitate maximum disclosure by any interviewee in order to achieve your investigative aim and objectives.
At its core, the Conversation Management Approach embodies a commitment to transparency and ethical conduct, as well as respect for the individual and professional expertise: qualities that make it applicable to any investigative context, whether conducted by the police or by private investigative agencies, both in the UK and internationally. The second edition of this highly successful book presents a hands-on, 'how to' guide to interviewing a wide range of suspects, underpinned by the world-renowned PEACE model for investigative interviewing. It includes straightforward explanations of how conversation works and how a working relationship is created; the realities of influencing, persuasion and negotiation; the processes of telling and listening; how people remember and forget offence-related experience; how to assist their remembrance of offence-related detail, and how to ask the right question at the right time in the right way.
Readership: Police officers across all ranks who are required to undertake investigative interviewing plus police investigators and civilian investigative staff members of the UK police force. In addition, solicitors, barristers, the judiciary, the CPS, expert witnesses, students, and non-police investigative interviewing professionals.
