Designing Online Courts provides a template for how online courts should be designed with a focus on end-users of the justice system. The newest phenomenon in the field of online dispute resolution (ODR) is the emergence of online courts. Holding great promise for end-users of the justice system, online courts can expand access to remedies, improve efficiency and lead to greater fairness and even cost savings.
Nonetheless, there is a danger that the rush to digitization will compromise due process or the need for careful re-design of judicial procedures. This book, focusing on ethical issues and key implementation topics, is the first to provide a comprehensive template for how online courts should be designed.
The author is well-known for his contributions to the development of the ODR movement. In this book he describes and analyzes features of online courts such as the following:-
- how to use technologies such as predictive analytics and artificial intelligence (AI) for judicial tasks;
- how to approach the potential for international standardization;
- how to plan for cooperation rather than competition with private ODR platforms; and
- how to avoid the mistakes of the earliest online courts.
Throughout, the author stresses the need for developing open ODR standards, schemes and specifications for open-source software.
