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Consumer Protection, Online Shopping Platforms and EU Law

Consumer Protection, Online Shopping Platforms and EU Law

作者： Christiana Markou
出版商： Routledge
ISBN: 9781472424273

出版时间 October 2019
规格： Hardback
适应领域： U.K. ? 免责申明：
Countri(es) stated herein are used as reference only
Paperback Edition ISBN: 9780367726737

￥1,762.50

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This book looks at two technological advancements in the area of e-commerce, which dramatically seem to change the way consumers shop online. In particular, they automate certain crucial tasks inherent in the ‘shopping’ activity, thereby relieving consumers of having to perform them. These are shopping agents (or comparison tools) and automated marketplaces. It scrutinizes their underlying processes and the way they serve the consumer, thereby discovering risks and issues associated with their use. The ultimate aim is to ascertain whether the current EU regulatory framework relating to consumer protection, e-commerce, data protection and security adequately addresses the relevant risks and issues, thus affording a ‘safe’ shopping environment to the e-consumer.
1. Introduction
2. Information-related risks: bad purchase decisions and frustration of consumer expectations
3. Unreliable transactions and traditional fraud risks
4. Risks relating to data protection (and privacy) on automated marketplaces
5. Risks to data integrity, data authentication and non-repudiation (transactional security)
6. Automated-contract validity and contractual liability in cases of mistaken contracts
7. Defective or damage-causing platform services and damage recoverability
8. Conclusion

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